The University of Chicago Medicine

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Patient Service Coordinator-FT Evening

at The University of Chicago Medicine

Posted: 8/30/2019
Job Status: Full Time
Job Reference #: 20025
Keywords: clerical, office

Job Description

  • Requisition Post Information* : Posted Date2 weeks ago(8/29/2019 4:42 PM)
    Job ID
    Benefits Eligible
    Full-Time Regular
    CBA Code
    743 Clerical
    Union Bid Open Date
    Union Bid End Date
  • Job Description

    Bring Your Passion to the Forefront:

    Patient Service Coordinator (PSC)

    Medical-Surgical (Med/Surg) - Full-Time Evening shift

    Hyde Park

    743 Clerical Posting Dates: 8/22/2019 -8/28/2019

    Area: 374460,4NW MED/SURG

    Shift: 40 hours per week (1.0) / Evening shift

    The Patient Service Coordinator (PSC), under the director of the Administrative Manager and Supervisor of Perioperative Services, will be responsible for providing high volume customer service and clerical support to coordinate and facilitate patient care within the units. The PSC will be responsible for coordinating perioperative services appointments. The position requires the ability to interact with patients, their families, physicians and other healthcare team members within the unit.

    At the University of Chicago Medicine, the dedicated Patient Service Coordinators share in our vision and commitment to excellent customer service and patient care. In patient support, we have a strong sense of service orientation in responding to the needs of internal and external customers. We work both independently and in a team environment to identify the best approach to problems and questions. We strive for a positive patient and customer experience, every time.

    Required Qualifications

    • High School diploma or equivalent required
    • At least one year of general office experience, preferably in a medical/clinical setting
    • Good written and verbal communication, organizational and customer service skills
    • Ability to multitask effectively, uses discretion and good judgment, and maintains patient confidentiality
    • Must be able to independently and professionally interact with customers, internal and external to the Hospitals
    • Proficiency in MS Office Suite, ability to learn and utilize applicable software

    Preferred Qualifications

    • Associate Business courses preferred
    • Medical terminology preferred

    Why Join Us

    We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, The University of Chicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.


    Bring your career to the next level at a hospital that is thriving; from patient satisfaction to employee engagement, we are at the Forefront of Medicine. Take advantage of all we have to offer and #BringYourPassiontotheForefront,

    University of Chicago Medicine is growing; discover how you can be a part of this pursuit of excellence at:

    The University of Chicago Medical Center is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics

    Not ready to apply? Connect with us for general consideration.